(302) 731-1166

BofA asking me if I had made some recent charges on a foreign website, which I had, so it's all good.

Just called BofA and they said it IS NOT THEIR NUMBER! Do not give them any information. Call the number on your card and ask about the phone number!

This is a legitimate call from the BOA Fraud Center...answer it.

BOA fraud dept, pick it up or check ur account online!!!

Bank of America Fraud Dept. No spam! I checked online and my credit card was being used to buy stuff... 500 usd!

Not Spam. Bank of America Fraud Department.

Yes, I did get a call from this number. However, I'm not prepared to spend money to find out who the owner is.

bank of America not really spam.

E

This Bank of America Fraud Dept! I did not answer because I did not recognize number. After checking with Number Guru I called the official 1800 number for Bank of America Fraud. 1 (800) 472-7970! They confirmed this 302 number was theirs. They had put my card on hold due to multiple charges suspicious that I did not make. Thank goodness. Legit number.

Annoying. Called right at 8am. Didn't recognize the number, so I didn't answer. They didn't leave a message. If it is BoA, I don't know why they'd be calling me, since I'm not a BoA customer. Never have been.

After receiving an email alert from B of A I called the number on the back of my credit card and indeed a hold had been placed on my account for suspicious activity. It is very likely that this number was part of their fraud alert system (hard for them to verify since their company is so big and it could be one of 1000's of 'outgoing' numbers used). Like Android User said: Answer it!! Please disregard my comment from 12.13PM.

I just got a call from this number. Based on web comments I called BofA (the number on the back of my card) and was told that this number is not associated with their bank. The nice woman took the time to run through recent charges on my accounts and found that all was in good order. Had there been a problem she said they would have left a message. When in doubt - call your bank!

this is BOFA fraud dept...answer it

So, like everyone else, I got a call from this number (while I was driving, I just saw the missed call). When I called back there was no indication of the business, just that I was in a 6-minute hold rotation. When I called BofA 90 minutes after they had called me, BofA said there was no fraud on my account. Don't ever give any personal information to anyone who ever calls you directly. Thank them, hang up, and call whomever supposedly was calling you.

I received a call from this number about a possible fraud charge to my card. I called my card number insread. My card services told me that, It's a company, bank credit cards go through to alert customers about fraud charges to their cards. If you do not feel safe answering their questions, they understand and will ask you to call the number on back of your card.

9704913402

Wierd, person who said they were from bank of america called me and was asking some personal stuff including date of birth and social security number. I didn't trust them

Unknown number to me so I did not answer. Has called twice today at 8:45AM and 11:45AM hangs up after 3 rings

This is NOT a fraud; it is a legitimate call from Bank of America Card Services Fraud alert service. I was very skeptical when a recorded female talked about possible fraud on my BofA card, so I didn't key anything in on my phone, I just talked back to the "robot". After not recognizing the info, I was told I would be connected to a live rep. which took a couple of minutes of listening to music. A gentleman came on the line and we each very cautiously questioned each other so I could make sure he was with BofA and he could make sure I was the card holder. He also told me that if I was still unsure that he worked for BofA, that I could hang up and call the Customer Service number on the back of the credit card. He fully described the 2 charges that were placed on my card about 10 minutes apart about 3 hours earlier. Both charges were for less than $5.00 to companies that market using the internet which is a frequent method used to "check out" a credit card before placing larger fraudulent charges. I confirmed that the charges were in fact legitimate and made by me, and he allowed them to go through. I then called the number on the back of the credit card and confirmed "Credit Services 302-731-1166" works for BofA that the 2 small charges were allowed to go through. SUMMARY: If this number calls you and caller ID shows "CREDIT SERVICES F" and you don't want to play 20 Questions, call the Customer Service number on the back of your credit card and find out why there is a possible fraud alert. BTW- this number is no longer used by Zeccola Builders.

just this morning i called boa after not using there card for four years i told them i needed to use it and make sure there would be no problem. fine right...WRONG. now all day i keep getting these calls but when i answer no one is on the linei called boa and honestly they could care less. they just told me to ignore the calls.now i remember why i stopped using this card in the first place

No message - caller ID said "Card Services" - it is FRAUD....

We do not wish to receive these soliciting calls. Please put us on the "Do not call" list.

Calls ervery couple of days, shows up as Newark, DE and the above phone number. never leaves a message.

Received this call twice today but did not answer since I did not know the number or area code. They didn't leave a message either time but I was curious after the second phone call so I looked it up and found the same info as everyone else, that it's a Verizon landline in Delaware. Some people say it's legit and it's fraud services notifying you of fraudulent activity on your card so I checked my bank accounts and credit cards and have no unauthorized activity. I decided to call the number back and a man answered and immediately asked for my credit card number, I said "stop calling me" and hung up. I believe this is a scam NEVER give out personal information over the phone! I hope there somewhere I can report this to it's scary!

I agree.  It is an automated computer system from B of A and it wanted to verify a charge on my CC which I had in fact made the day before.  The charge was legitimate, so I pressed "1" as directed, and that was the end of it.  But it is irritating that the first time they called (and I did not answer) they did not leave a message.

STOP CALLING ME. I dont know who you are

Keeps calling. I don't know anyone in Delaware. They need to stop calling me.

Got a call this morning from "BOA" fraud protection, giving an 866 #, stating there were three questionable charges made on our card. Took the # they gave, then looked up this site, and the number that shows on our call log is the same as listed here. Not calling the 866#! Thanks for the info, all.

called a cell number

This person started calling me every exact 3 hours. They started calling at 5:17 pm. then the next call was at 8:17 pm. My cell phone checked the area code, and it says this number is from Delaware. I dont know anyone from Delaware, and I dont post my number on the internet for the world to see. So im not sure about this..

This IS actually Bank of America, I asked the woman and she said it was them and it is an automatic system that calls you when the computer has been alerted there may be fraudulent activity. Just call them back on a different number to clear it up, if you ignore it the number will automatically keep calling you.

The call came in as Card Services and said about BofA CC account fradulent activity. Asked me to enter ZIP and SSN. I did not. Called BofA 800 number. They said the account was flagged for fradulent activity. I gave them feedback about the automated call must not ask for SSN, rather ask the customer call back the 800 numnber on the card. Their answer was "Sorry if you feel like that'.

called twice over 2 days. Asked to enter last four #'s of SS number and last 4 #'s of bank account. I entered nothing.

Was actually BoA for me - they called to confirm a Google Checkout I did today.

After reading the above comments, I decided to log into my BofA account online and see what was happening.  I was prevented from logging in and the account had been placed on hold.  I DID have a few tense moments with the operator since I did not want to give her ANY info when she asked for my account number and email account - but then, they DID have my home phone number.....Turns out the tooth-whitening sample I ordered online yesterday is famous for charging customers $90 14 days after the charge is processed.  Many BofA customers have fallen for this trap, as I did.  BofA was doing me a great service by warning me of the conequences of this psudo-deal.  I appreciate their warning and they even gave me the phone numbers to cancel the unwanted subscription and advised me to be sure and get a "cancel confirmation" number."Card Services" was legit.

caller id as card services

I received 3 calls in the past 24 hours from this number on my cell & was curious because there was no voicemail. I am also on the do not call list and have been for 5+ years. Thank you everyone for giving me a heads up that this is a fraudulant caller!

Received three phones calls one day from this number - didn't answer. Second day received two calls and a prerecorded message was left on voice mail. It stated that possible fraud was occuring on a charge card. Didn't call them back as we don't have a charge card with Bank of America and for that matter, we don't even have an account of any kind with this bank! Does that answer any questions? Do the math... Would they close our account? Don't think so as we have no account to close!

this number shows up in my caller id this am and this pm i get notified of fraud activity on my credit account with bofa dont know if connected or not but have people reverse searching my account and will find the sob!!~!~

I am unsure if this was a scam or actually someone calling from BofA Fraud like others have noted. I did make an online purchase to a place in India and there was a fraud message on my BofA online banking. Unlike the other postings here they did not leave a message so I cannot say for sure who was on the other end of the line.

Called early on sat morning, never left a msg.

Good god, just got another call from this no. again!!! I've already placed my no. on the National Do Not Call list yesterday, wonder how long will it takes to go into affect...

Just received a call from this no. stating that they had detected an unusual access to my BofA C/C but the name mentioned was not me etc... Huh???? Odd..........

Called twice today (6/4/09)starting at 8:30 am. I did not answer and they left no message.

called me several times regarding fraud on someone's bank of america account but not my name. does it actually say your name?

This turned out to really be B of A in my case. The robot advised me to press 2 if I hadn't purchased anything from "Avenues India" and I was routed to a live person who did have the last 4 digits of my card before I gave it to him, he saw that I had a NetFlix charge coming up tomorrow (something no one would have known unless they were looking at my charge history.Turned out that indeed, B of A fraud had correctly tagged this $134.14 charge in India (!) as being a fraud and they cancelled my card on the spot.It could be that someone is spoofing the B of A REAL number to "cash in" on this number, but in today's instance it was real and a good thing.

if you call the Fcc or got to the website, add 302-731-1166 to the list 'cause if you don't they will start using this number as well, you can also call your phone provider and ask to have it blocked, of course, they want extra money for it! I even called my Bank of America credit card co., and they said they have been hearing about this but the hackers are staying ahead of them. If someone is that smart get a REAL job!

I received a phone call from this number at 5:40 AM !I didn't answer.1) BOA haven't got my cellular phone number.2) They never phone up 5:40 AM, as far as I know.

Called us today, ID as "card services". Auto message "fraud protection services of Bank Of America in acct ending in ..... Possible fraudulant purchases may have been made on you card. Three purchases one made on jan 31 for 5.02. If you did not make this purchase please stay on the line to talk to an agent. I disconnected and called Bank of America Fraud protection and they said this is a scam to get my card info

Received a call this morning as I have been for the past few days. They never leave a message. The number just claims it is from Card Services. So today, I decide to do research on the number. That is how I found many sites claiming it is a fraudulent number trying to scam Bank of America's customers and then there are many sites claiming it is indeed Bank of America's Fraud department. I called the number that was on my caller ID and it kept coming up busy. I then contacted the number on the back of my BofA card asking for the fraud department. They said there was no problem with my card that they could see. She also stated that this number was from Delaware and that they weren't sure if it was from one of their banking centers or not. (REALLY?!) So she then tells me the number keeps coming up as a Verizon Wireless number. She tried to call it and it was busy as well. She said if I keep getting calls to go into my bank and see if they can write the number up. Whatever that means...I then get annoyed because nobody knows anything and call the number again. This time it rings and sounds professional enough and puts me on hold. I hear soothing sounds of the MUZAK station. It takes approximately 5 minutes before somebody picked up. I get some whiny voiced operator asking me not for my name or state I'm calling from but directly for my card number. :O I could hear a plethora of people in the background. She was very vague and almost down right rude. Here is my converstation...OP: May I have your card number, please?Me: I don't feel comfortable with giving out that information over the phone. I'm just calling to find out who you are?OP: Ma'am, I cannot help you unless I am given your card number. Me: I would like to know who you are with? What company?OP: I am with Card Services Fraud Department. Me: But with what company?OP: (slow and sarcastically speaking) C A R D  S E R V I C E SMe: Yeah, I got that. I would like to know what company is the card through?OP: Ma'am, I have no idea who you opened up a credit card with. Me: I have a card through my bank and they never ask me for the credit card number. I called them and there is no problem. OP: Well, ma'am, maybe they called the wrong number. I hung up at this point as she was rather annoying to say the least. So here's what I think...I think it's a sham. Nobody in their right mind will ask you directly for your card number right off the bat. It's not right. Like I said, my own bank only asks for the last four digits of my card number. I think whoever these people were, they try to get somebody's credit card number and from there, can do whatever they want. It's not safe. I saw that these people have been allowed to do this for the past two years and it's not fair. Somebody needs to put a stop to it once and for all. Don't give them any information. They are NOT Bank of America. I called my bank...It's NOT THEM...

Taped message giving me the last four digets of my BofA credit card...then asked for me to type in my Social Security number......No go with me......never give your personal iformation over the phone. This is a scam!

Two calls from them, yesterday evening, then this morning. Didn't answer either, no voicemail message. Googled the number and saw many people saying it was BofA, so I logged into my BofA credit card account. BofA's site said my account was frozen due to fraud, and had a link to a verification process. There was fraudulent activity on my account from yesterday, so I went through the online process to refuse the charge and close the card. It was a very efficient process.Because CallerID info can be faked, people should NEVER answer an incoming call and then give out their personal information, credit card info, etc. Ask what the call is about. If they say it is BofA, tell them you will hang up and call the number on the back of the card, or log into your account online.

B of A fraud alert

got a call from this number at 8 in the morning and didn't answer. they called again at 11:30pm but missed the call. tried calling back but only got busy tone.

This number called me on friday morning after thanksgiving 8:30am. I didnt answer. I checked my bank of america account on-line later on and it was in fraud alert. Someone got my credit card number.

THIS IS BANK OF AMERICA CARD SERVICES. THEY CALLED TO INFORM ME OF A COMPROMISED ACCOUNT.

Seems to be some sort of "card services". When you call back the number it says "thank you for calling card services, please hold and a representative will be with you shortly".

Someone from this number called at 5:44 PM on 11/1/08. They never said anything just stayed on the line for a few minutes and then hangs up.

several calls from this number to my cell phone. I answered once but nobody was there. Called back and got a busy tone. I won't answer it again, they don't leave voice mails either.

I don't know why they called. I didn't anwser

i just got a phone call from this number 302 731 1166 .i reject the call . and when i tried to call back the only thing you get is a busy tone. this is not a legit phone number from any legit company or bank. so be careful with i.d. theft and bank cards fraud!

I got two short tones on my voicemail. I submitted it here but forgot to change the suspected name from Zeccola to Bk of Am. That is what I've heard but really have no clue as to who it is.

I got two short tones in my voicemail. I read that some say it is Bank of America fraud hotline, others say it is phishing as that.

Don't know anyone in that area code.

THIS CALL SHOWS UP AS CARD SERVICES F* THEY NEVER LEAVE A MESSAGE. IF IT IS A LEGIT CALL ABOUT FRAUD ON A CREDIT CARD WHY IS IT LISTED HERE AS ZECCOLA BUILDERS?

got call from this number wanting info for fraudulant charges on my american express card . odd because i dont have an american express card.

Fraudulent solicitor

endless calls with no message left when I don't answer

Caller ID shows up as Financial Services F. Automated call which hangs up. Never had contact with Zeccola Builders.

I got 2 calls from this number when i was away from my phone.  I called it back and got some guy, i asked who they were and he said "Card Services" and then asked for my card number.  I politely refused and hung up.Even if this is BankOfAmerica it seems pretty shady.  I did charge about $300 the night before so it may be legit, but who asks for a card number for identification?  I wouldnt give these guys any info

Received a call from this number when I answered it one for yes two for know if your name is then said my name. I pressed one then it hung up.I have read the comments on this page I believe this is not Bank of America.As this happened I was checking my card I noticed one charge for a dollar and one charge for nearly $500 in a state very far away!I canceled the card called the store, the police,and filed a charge.Do not answer this number. If it appears check your credit cards bank cards etc.Then call your card companies if you notice anythings a miss.

I received the call telling me a fraudulent charge had been placed on my credit card and if I was the primary card holder to press one. Not recognizing the number or knowing anybody in Delaware I promptly hung up. I called the number on my credit card and they confirmed the call made to me. They transferred me to the fraud division who told me of the charges they were suspicious of and told me they would freeze the account until I could verify the charges. Thank you Bank of America for watching over me.

Calls received on cell phone 3-4 times a day I do not answer this calls

This is a chat I had with Bank of America. This number is fake!Welcome to an online chat session at Bank of America. Please hold while we connect you to the next available Bank of America Online Banking Specialist. Your chat may be monitored and recorded for quality purposes. Thank you for your patience.Thank you for choosing Bank of America. You are now being connected to a Bank of America Online Banking Specialist.Rachel: Hello. Thank you for being a valued Bank of America customer.  My name is Rachel. I will be delighted to assist you with your personal accounts How may I assist you today?You: Are you familiar with this number? 302-731-1166Rachel: I understand your concern.You: Is it a real Bank of America number?Rachel: Please give me a moment.You: okRachel: Please note, this is not a Bank of America number.Rachel: May I please know who provided you with this number?You: the number called me on my cell today. I didn't answer, but googled it later. Lots of information came up... some saying it was the Bank of America Fraud department, some saying it wasn't. When I checked online, BOA flagged a possible fraudulent charge, which I'm thankful for since it actually was.You: Who is the caller?Rachel: Please be assured that Bank of America, to maintain confidentiality, we do not call our customers.Rachel: I can understand your concern regarding the security of your accounts.Rachel: Please be assured that Bank of America is committed to the security of customers accounts.Rachel: Unfortunately, we are unable to research your account for fraud without fraud having occurred.Rachel: However, we do have a department dedicated to monitoring accounts for unusual activity.Rachel: You will be notified immediately should this type of activity be noticed.You: Thank You, I did have a fraud charge on my account, I've already gone through the online process of reporting and deactivating the card. But, I wanted to check on the number since some of the information said the number was legit.You: Thanks for your help. I plan to tell as many people as possible about this number.Rachel: May I know with whom I am currently chatting with?

This number keeps calling my Cell Phone at all times of the day!! I haven't picked up yet for I didn't know who it was. I don't use any credit card(s) whatsoever so I dont know why Bank of America would be calling me.

I received two calls this afternoon.  No one left a message and when I called back I was put on hold.  I recently paid for something via PayPal which I have not done in over 2 years, so maybe that is what they wanted to discuss.  It's weird, though, because I only use this one credit card and check my statements every month.  If there was a problem, I would have called them.  Maybe it's about another credit card I keep just for emergencies???

I just called BOA and they confirmed me the number.A piece of advice to everyone. Never provide credit card and SSN information to an unknown caller. Hang up and call the bank at the official phone number (posted on the back of the card) and ask for the fraud department.Good luck!

Newark, Deleware area.  Unpublished number.  Caller ID said "Card Services."They called twice one day, a few hours between calls. They haven't called back since.  I wasn't home to receive the calls but caller ID tagged it.If called and speaking to them, I wouldn't give them any personal information either unless I called them back at an 800 number on my card and then was transferred to the fraud dept.  Remember it's possible to forge caller ID and therefore it's not to be trusted as totally reliable.  If you get one of these calls, at the least check your credit card statements for signs of fraud.

Zeccola Builders 1082 Old Churchmen Rd Newark, DE 19713 302-731-1166 show on ID caller as "Card Services F...." We have not done any business with them and we are concerned about Fraud Re: ID showing. Pls investigate

I just received two phone calls from this number and they told me that they were from FIA. A credict card provider for the bank institucions and the person that i spoke with said that perhaps the calls that i recieved were regarding fraud and to call my bank immediatelly.

I received 3 calls. First time, I didn't pick up, because I didn't know who it was. Second time, I picked up and got a recording to ask if my name is *** and mentioned something about BofA credit card fraud. I hung up because I thought it was some kind of fraud. Third time, I picked up but didn't say anything. The recorder didn't come on, and there was no one on the line, so I hung up. Then I looked up BofA and called them to check. I had a BofA credit card several years ago, and when it expired, I never activated the new card. Apparently, my account is still open but the card is not activated. Someone tried to charge $1800 in a department store. How they got the credit card number, I have no idea. It is very bothersome.

It was Bank of Amercica. I had a credit card that wasn't used in over a year. Someone got a hold of it and tried to use it. The transaction was denied. They didn't ask me for any personal info, only my phone #, then verified my info from there. Very helpful, thank you Bank of America.

I have a card and BOA left me a machine message. I called BOA with the number on my bill and got a human. I had a fraud on my card, they picked it up

This number called me twice over the past two days. 8:14pm and 8:19am. Each time I answered and the other line quickly hung up. I called back and was put on hold. I did not speak with any individual at this number. From my searching this call means someone has obtained your Bank of America Credit Card Info and has attempted to commit fraud with your account. DO NOT GIVE ANY ONE AT THIS NUMBER INFORMATION!!! I called Bank of America's Card Service number on the back of the card and they assisted me and told me to disregard this number as it is probably another attempt of fraud.

I verified this number with BofA's fraud department -- after some people at BoA told me it might be a scam. After getting the call from the 302 number, I called 800-432-1000, which I got from https://www.bankofamerica.com/privacy/Control ... horised_acc_use. Two representatives told me they didn't think it was a legit number, but couldn't be certain. I was finally transferred over to the fraud dept. and someone said that it indeed was them, and we went over the suspicious charges (which was me, but just out of the ordinary purchases).I'm actually pretty happy with BoA about this. If only they could have their departments communicate with each other better. We basically thought it was a fraudulent call right up until the last guy we talked to.

Rec'd call almost INSTANTLY after making a payment via PayPal. It is Bank of America. They called to verify the transaction. I had also just used the card a few minutes earlier to pay my Tmobile bill on their website.

I got the call a few times from that number today but I missed all of them.  When I called back, I was told to provide my credit card number (without telling me which credit card), and I was also told that my Bank of Amerian credit card got something alert sounded like a big fause trasanction (they didn't explain why). They asked me again for my card number and I didn't feel alright, so I hung up the phone.

I had the same experience that Ryan had. I called Bank of America immediately when the clerk told me the account was blocked. The Bank of America rep told me that they were taking precautions because of all the new purchases that I had on my card today. They wanted to make sure that no one had stolen my card and gone on a shopping spree. Several phone calls were made to my home from the number in question. They asked for my social security number, but I would not give it to them since it was an unsolicited call. Because of the conversation I had with the rep earlier in the day, I believe that it is actually Bank of America calling, but I still wouldn't give out sensitive information over the phone unless I made the call to Bank of America myself.

I think I can confirm what Nik said in his previous comment.  I was Christmas shopping today and made several purchases at the mall w/ my Bank of America card.  At two different stores, the clerk had to call in to allow for the purchase to go through.  Twice tonight, I received a call from that phone number (although I didn't answer it) and assumed it may have something to do w/ fraud protection.  Reading the comments above it makes sense that it actually is Bank of America (or whatever vendor they may use for fraud protection if outsourced).

this phone number is you Bank of America credit card fraud alert.they are calling about a charge to your card they they are not familar with.i bought something from japan and they flagged it. so everything is ok now.but i jave no idea why they can't leave a message so you know who it is.

I was just trying to purchase something online in England and I am in the USA.  I first put my month wrong on he expiration and then typed a security code wrong.  The site then would not take my card number.  At this same time my phone rang and it was this 302-731-1166  number.  I missed the call and called right back.  I was told they were Bank of America by the person once I asked.  It was a little weird for this to not be clear to me upon calling.  They said that they monitor account activity 24/7 and I asked them how long do they respond to threats.  They answered that is it almost instantly.  I did not give my credit card number to them when they asked as I was taken back by the unfamiliar way they handled it.  Due to the timing and what I was doing and it was a Bank of America card I think they may be legit but not enough for me to give them my trust.

They called repeatedly and never left a message.I called back and in the little message before, it siad something about insurance, then the woman asked me what my number was and I asked her "Who is this?"  "Give me your number please."I hung up.They've called a couple times since.

Called twice today 8-6-2008, answer machine picked up and they hung up. When I checked my Mastercard account I found three charges on it from a telemarker which I had canceled.