(402) 682-3500

I completely agree!  I do precollections at a different company, and we do NOT treat our debtors the way MCA does!!

I have received numerous non-stop calls from the phone number 402-682-3500. When I answer it, it is a recorded message telling me to "Please hold for an important message."I simply hang up. I'm not taking any orders from an answering machine!

This company called me too and the guy left a cell phone # to call him back, but when you call this cell number its forwarded back to the company and you'll hear : this call may be monitored or recorded."

I am getting the same treatment.  i paid my $25 co-pay and Alegent had my insurance number wrong.  When the claim didn't go through, they just put the $25 on account.  Then they let the dogs out.  After I finally got the Alegent morons straightened out, they can't seem to have these thugs leave me alone.  It goes away for several months, then starts up again.  This has been going on since march of 2007!

Its Alegent Healths Pit Bulls. I owe like $140. Updated my phone records and started getting the calls. I already paid half the bill but the collection agency wants me to pay full amount. I am going to pay $5 a month to Alegent in penny's till they pull of thier dogs!!!

Thank you for posting this...I wondered who this was that has been calling me. When I call the number back, they hang up!

As stated in the comments made previously, I received a call from this number and it was from Merchants Credit Adjusters, Inc on my work number. This is completely unacceptable. First of all, Alegent Health made in an error in processing the claim and never correctly processed the copayment therefore it left a balance of $20 on my account. Went back and forth since 3/18/09 to correct the situation between Alegent Health and the insurance company, UHC. On 6/26, was told by Alegent that they inadvertently processed the payment and found that payment had been made and been referred to our cash posting area. Recd another Statement notice, Statement Date 7/16/09 indicating the following message: “This is your last bill before collection efforts are considered.” Per Alegent emails below on 6/23/09, I thought the issue had been resolved and no further payment was due. Contacted Alegent again on 7/28/09 and talked with them again and they identified the error and apparently was working through reprocessing the claim. To my surprised received a collection notice from Merchants Credit Adjuster, Inc dated 8/6/09 for $20 follwed by the call this morning at work. THIS IS MISSED UP. A $20 collection referred by Alegent incorrectly which will cost them over $10 for their efforts.

I am a supervisor at a collection agency and have received calls from Merchants Credit Adjusters on my office line on multiple occasions for different employees. Jessica is generally the individual who calls and though I do not know if she is first party or third party she always neglects to state the company or client she works on behalf of. The first occasion I spoke with her she hung up on me after I requested a second time that she block my work number, that this was the individual's place of employment, and she was placing their job at risk by constantly contacting them here. I called back and spoke with her supervisor who seemed confused about my claim so obviously the call was not documented. Today, several months later, I received a call from Jessica again for a different employee. I asked that she not call my office line again and she demanded a better number to reach the employee. I responded that I am not required to give that information and she responded by demanding my office's main line. I refused again and more firmly demanded that she not call here. She said okay and hung up on me rudely.Think!This is ridiculous. Merchants Credit Adjusters' representation of the collections industry is the reason all collection agencies have a bad reputation. This type of behavior is unacceptable and though I would never hold my employees accountable for a bill collector trying to contact them here, Merchants does not know this. That their representatives would continue to harass individuals at their place of employment is for lack of a better word, stupid. How would they ever expect the individual to be able to pay their debts if they are terminated from their position due to constant 'personal' calls

The first occasion I spoke with her she hung up on me after I requested a second time that she block my work number, that this was the individual's place of employment, and she was placing their job at risk by constantly contacting them here. I called back and spoke with her supervisor who seemed confused about my claim so obviously the call was not documented. Today, several months later, I received a call from Jessica again for a different employee. I asked that she not call my office line again and she demanded a better number to reach the employee. I responded that I am not required to give that information and she responded by demanding my office's main line. I refused again and more firmly demanded that she not call here. She said okay and hung up on me rudely.Think!This is ridiculous. Merchants Credit Adjusters' representation of the collections industry is the reason all collection agencies have a bad reputation. This type of behavior is unacceptable and though I would never hold my employees accountable for a bill collector trying to contact them here, Merchants does not know this. That their representatives would continue to harass individuals at their place of employment is for lack of a better word, stupid. How would they ever expect the individual to be able to pay their debts if they are terminated from their position due to constant 'personal' calls.

They are Merchants Credit Adjusters. They will call relentlessly... I just ignore them..

I get about one a day and as soon as I answer they hang up without saying anything.

Calls once or twice a day to work and cell #'s.