(507) 933-4157

Like the majority of you, we noticed a charge for $30.99 on our account when checking our bank account online. We live near Faribault, MN, but have not been there to purchase anything, nor did we order anything for our pets online. I Googled the business--the address on the contact page was just as I suspected: 320 4th ST NW, Ste 200--A UPS STORE!! This is a complete scam. FYI--I have worked with BBB claims in the past. As long as the company responds to the BBB, nothing more is really done. If you want to report this company CONTACT THE ATTORNY GENERAL IN YOUR STATE. You can bet that will be my next email/letter!! I will also be contacting the Faribault police dept and referencing this site.

I had a $30.99 charge from this company on 4/20/2009.  It was on a debit card and I am still trying to see if I can get the issue resolved.  I cannot report it to a credit card company so it is a very frustrating situation. Does anyone know how to remove charges?

I was also charged $30.99 by YOUR PET SUPPLIER. I haven't had a pet in 20 years and am very casreful with my credit card.  How can this happen?

I got jipped out of $26.98 on my credit card on 3/1/09 from this pet supply place in Faribault, MN. I don't have any pets and have never purchased anything from this internet place. My credit card company had to cancel it and are giving me a new one.  Now how these people charged my account is beyond me, but this is big time thievery. You can complaint to the Better Business Bureau at http://www.mnd.bbb.org in Saint Paul, MN or email [email protected]. If you don't file a complaint they will keep getting away with stealing other people's hard earned money. Also, you might want to delete all you cookies on your computer regularly.

I also had 30.99 taken out of my bank account from Your Pets Supplier. How sad that people resort to this type of fraud! They are really messed up. I didn't have anyone call me but noticed that money was taken out of my account from a company that I didn't recognize. Thank goodness for the bank I use who is investigating it and returning my money.

I just got my mastercard bill with a charge to Your Pets Supplier for 27.98! Looks like I'll be calling the fraud department and getting a new credit card. I can't believe this. I had to do the same thing a couple of years ago when something similar happened.I'm glad to be able to see that other people are having the same problem. I was trying to figure out if I bought something from this company!

Hey, Visa is great! I wasn't satisfied after my husband said Visa couldn't help, so I called them. They transfered me to the Fraud Dept and they will investigate. Bless them!

My Visa card was charged $22.99 on 12/05. We didn't notice the charge until March. When we called Visa, they said we reported it too late and they couldn't help us! I wonder who's getting this money and how they're getting our identity? Someone is getting rich by charging a lot of people just small amounts here and there and they're getting away with it..

I didn't get a call.  However I did have an unauthorized charge on 3/6/06 on my credit card for $30.99 from "Your Pets Supplier 507-933-4157 MN" so called my credit card company.  They closed that compromised account and are issuing me a new account number and cards.  They said this was an internet charge.  When I call the number I get an anwsering machine.

first, I got this e-mail from my bank:Important security noticexxx Visa® Check Card for account xxxxVisa U.S.A. has notified us of a compromise of Visa® Check Card account information and your card may be at risk. This compromise affects the card data that is stored on the magnetic strip on the back of your card. The data breach occurred within HEARTLAND PAYMENT SYSTEM'S processing system. This data was not compromised through xxx and does not put your personal information at risk of identity theft.We immediately ordered you a new xxx Visa Check Card with a new card number and sent you a notification asking you to watch for your new card and activate it as soon as possible (the Personal Identification Number (PIN) on your card remains the same).You should have received your new card by now yet we show it has not been activated. If you have not received your new card, and you have recently changed your address or if you possibly have moved and have not notified xxx of your new address, please contact our Information Center. These cards will not be forwarded by the Post Office. You can check the address we have on file by looking at the top right corner of this page.If you have received your new card, to ensure the safety of your account, please follow the instructions on the activation sticker on your new card as soon as possible. To avoid the possibility of fraud, we will cancel your old card on March 13, 2009. Your old card will not work after this date and should be destroyed.If you have set up automatic charges on your card…Such as a newspaper subscription, long-distance company, or Internet service provider, please remember to contact the billing department of each vendor and give them your new card number and expiration date. If you have any questions or haven't received your new XXX Visa Check Card, please contact the Information Center at xxx.xxx.xxxx or xxx.xxx.xxxx immediately.We apologize for this inconvenience. Thank you for using the XXX Visa Check Card.Then, on the 11th of march, before I changed over to the new card, I saw:03-11-09 YOUR PETS SUPPLIER 507-933-4157 MN auth# xxxxx -30.99 I did some research on the heartland payment system BREACH which HAPPENED and some research on your pet's supplier... we all got screwed. they're not sure if any of us are getting our money back or when. I don't know where you'd go to report a website like yourpetssupllier.com but, somebody needs to figure this out.

I got the same charge on 3-11-09 in the amount of $30.99.  How could this happen? I am SO CAREFUL with my card and account information.  Did anyone notice that their website looks like a fake site? Look at what it said in the terms and conditions part of their page..THEY ARE WATCHING ON YOU ON THE INTERNET!!!! This is one big scam!! : Privacy policy and terms of usePRIVACY POLICYWhat Types Of Information Do We Collect?We collect information from our users at several different points on the Service. For example, we may collect personally identifiable information from you such as your name, address, phone number and e-mail address when you make an order. In addition, we automatically collect non-personal information such as your browser type, operating system, IP address, and Service usage information, in order to, among other things, evaluate and improve the performance of the Service.How Do We Use The Information We Collect?We will not sell, share, or rent personal information to third parties, and we will not otherwise disclose personally identifiable information to third parties, without your explicit permission, except as disclosed in this Privacy Policy.We collect and use information for internal purposes, such as: enhancing your experience at the Service; performing administration and technical support for the Service; creating aggregate information about demographics and usage patterns; inviting our promotional vendors and advertisers—with your explicit permission—to call to your attention special offers, products and services that may be of interest to you. enabling purchases of goods and services We may use aggregate information to measure general Service usage patterns and characteristics of our user base, and we may include such aggregate information about our audience in reports to our commercial vendors. We may also disclose aggregated user statistics (for example, a certain percentage of our users live in a certain area) without your permission in order to describe our audience to existing and prospective advertisers or other third parties. However, this aggregate information does not reference names, phone numbers, e-mail addresses, or other personally identifiable information, and it is not traceable to a specific recipient or user e-mail address.CookiesWe may place a text file called a "cookie" in the browser files of your computer or use other technology to improve your navigation of the Service. A cookie is a small amount of data that is sent to your Web browser from a Web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, track your status in our sweepstakes, contests and promotions and/or analyze your visiting patterns. The use of cookies is an industry standard; you will find them at most major Web sites. Cookies make Web-surfing easier for you by saving your preferences while you are using the Service. You can generally set your Web browser not to accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. If you set your Web browser not to accept cookies, it may affect your ability to utilize all features on the Service.Policy ChangesIf we decide to change our Privacy Policy, in whole or in part, we will inform you by posting the changed Privacy Policy here. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of the Service and will replace any prior policies that are inconsistent.

I'll be reporting to the Better Business Bureau tonight, especially now that I know I'm not the only one this is happening to!

I had the same problem. The charge on my card was $27.98. I've sent in a formal complaint to the Better Business Bureau. Also, not long after this I got a charge from "Photo Bank" with phone number (888) 216-7758. This is also a scam that's been reported on this site. Maybe these two are connected?

I had 30.99 taken out of my account unauthorized as well on 3/8/09.

I also had money taken out of my account from these people have no idea who they are

While checking my bank account online, I too found this charge. I have never ordered anything from this sight. When I called the number of course I only received a voicemail. I had to go to the hassle of canceling my credit card thanks to this creep. It was $30.99 on Feb. 28, 2009.

I had this same thing happen to me with "YOUR PETS SUPPLIER", in the amount of 30.99. I've reported it to my bank--hopefully they will do something about it.

I too had money taking out of my account without approval and have never done business with the "owner" under David Grant "Your Pets Supplier" in MN. The amounts reported are less than 40 dollars. This was during the month of February, 2009.

A charge showed up on my account under the name of "Your Pets Supplier" Faribault MN for $28.98. Found them on-line at www.yourpetssupplier.com and this phone number. Emailed them inquiring about the charge but of course heard nothing back. When you call the phone number you get a message - I'm surprised the number has not been disconnected yet...

yea money taken out of my account as well...how does this person get our account info? I am very careful with my card

I aslo had money taken out of my bank account not approved. Company listed was: Your Pets Supplier

I had money taken out of my bank account that was not approved by this business. This is the phone number listed for the business. Be Aware!