(714) 453-8713

Called and didn't say anything

CLEARVIEW HOME IMPROVEMENTS, INC. Better Business Bureau record shows them for the dirt***** they are: Customer Complaints Summary Read complaint details 16 complaints closed with BBB in last 3 years | 9 closed in last 12 months Complaint Type Total Closed Complaints Advertising / Sales Issues 13 Billing / Collection Issues 0 Problems with Product / Service 3 Delivery Issues 0 Guarantee / Warranty Issues 0 Total Closed Complaints 16 Personnel information: Tina Peralta - Director of Telemarketing Greg Friend (Manager) Joseph Charles Kovalcin (RMO/CEO/PRES) Mary Kathryn Kovalcin (Officer) Stephanie Touchstone (Bookkeeper) Mr. Joseph Charles Kovalcin, Mary Kathryn Kovalcin information: 21040 Timber Ridge Rd Yorba Linda, CA ________________________ JOSEPH CHARLES KOVALCIN RMO/CEO/PRES 05/20/2004 B More MARY KATHRYN KOVALCIN OFFICER 03/15/2007 JOHN CHARLES FITZMAURICE RME 04/27/2009 08/15/2010 C20 DAVID GERALD OGDEN -------------------------- S Contractor's License Detail (Salesperson List) Contractor License #: 838720 Contractor Name: CLEARVIEW HOME IMPROVEMENTS INC Click on the person's name to see a more detailed page of information on that person NAME REGISTRATION # ISSUE DATE EXPIRE DATE STATUS DAVIS SCOTT RUSSELL 53462 EA 07/22/2008 07/31/2012 Active FUSTAR DRAGAN 79249 BA 08/12/2008 08/31/2010 EXPIRED EXPIRED EXPIRED EXPIRED EXPIRED EXPIRED Expire Date 08/31/2010 Registration Status: This registration is expired and not able to contract at this time. PARK DAVID ALAN 86262 AA 09/20/2011 09/30/2013 Active -------------------------------------------------------------------------- Complaints filed with BBB: 04/18/2012 Advertising/Sales Issues View Details Additional Notes Complaint: 04/18/2012: Harassing phones calls, one telemarketer called my wife a profanity and another threatened to make a game of calling me every chance they could. I would never deal with such a company. I want the harassment to stop.number on our internal DNC database as well. 02/23/2012: Telemarketing calls are continuous. Sometimes twice a day. I've asked them to stop. I'm on the Do not call registry. This is harassment. I will file a complaint with the FTC and FCC if it continues. Many others have complained for the same reason as per complaint websites. They need to be stopped and or fined. 02/08/2012: I was originally contacted by Clearview in August 2011 in regards to energy upgrades with Government rebates. After receiving their bids and educating myself with other bids from different construction companies and HVAC installers. Clearview was way over priced. They made several attempts to match or compete with other offers but was still overly priced. There came a point where I told them I have signed a contract with another company and please remove me from your call list. My request was ignored because the following week they s****ed to call a***n as if we never spoke. Finally I spoke with their secretary with a return number 714-729-0695 to remove me a***n from their contact list. Since the new Year began I have been receiving 2-3 calls a week from Clearview. A***n I requested to speak to the Marketing Dep****ment. I then Spoke with Bob. I asked Bob if in fact he had just called my residence because I just missed his call. He replied yes and began to give me a sales pitch I have heard before. I stopped him and reminded him that I was not interested in his services and to please remove me from their call list. He became rude and obnoxious laughing sarcastically that I actually made the effort to call back the missed call that he had made to my phone. He then said, " yeah sure,okay I will just remove you from thousands of contact numbers I have here in front of me. I don't even know who you are!" Thats their customer service sales Department! (BOB) 02/06/2012: The same as others have had. I have been harassed with calls by rude people. I am not interested in talking with them. I do not want them to call me. Their continued calling is nuisance. I want it stopped! This company should not have an A+ rating. 11/17/2011: Consumer claims company continues to call despite several requests to be removed from call list and also being registered on the do not call registry. She says your company s****ed calling her last spring, stopped during the summer and say picked back up in the fall. She indicates that your company when they call say they are working in conjuction with the gas company. She says that she has received at least 20 to 30 calls from your company and at one point when requesting to be removed from your list was responded to by beint told " I don't think your listening". She is requesting to be removed from your calling list and to never be called a***n. 10/17/2011: Clearview Construction calls my home constantly trying to elicit business. I've asked repeatedly that they STOP calling, but those requests have been ignored. They also engaged in deceptive practices to get business....One lady said she was calling at my husbands request (not true). She said an****ociate had been out to our house and spoke with my husband about doing work (not true). When I told her this couldn't be true, she responded, "Okay Ma'am, I guess I'm a liar!"....these calls turn hostile very, very quickly when you decline their business. That they call every few days (on average) is HARRASSMENT. Today (9/6/11) "Jenny" (maybe Ginny) from Clearview called -- I told her they had just called 2 days ago. I suspect the calls will keep coming, because they have no intention of removing our name from their list. 08/30/2011: Was contacted via phone about possibility of have them install replacement windows at my residence agreed to free in home quote. Was quoted initial price of aprox $14,000.00 and declined immediately and was then informed that certain discounts and incentives could be applied that reduced cost to around $9500.00 one condition being that I not disclose to anyone how much I paid and must sign contract today. Agreed at this time and then canceled contract next day. When contacted them to cancel contract was then informed that they miraculously had an extra sliding door that would fit perfectly my home and that this could be provided free now bringing my total to around $7500.00 I declined. I have since contracted with another company to have job done with comparable quality product at total cost of $4200.00 I find the sales techniques employed above to be unethical as the implied discount/value to be completely bogus and infect 200% to 300% greater in cost than another company can profitable perform same service. I have since been contacted numerous times by clear view and asked them to stop calling several times. I believe them to be unethical and crooked in their operation and have told them would never do business with them at which time they become confrontational over the phone. .

Solicitors/ Telemarketers. The company name is Clearview Energy. They have 2 offices. One in Orange County, CA, 714-729-0680. The other in Bellingham, WA, 360-647-1250. Contact Ryan in Orange County, and Tammy was who I spoke to in Bellingham. Another company to reference is Haines Directory, the company that sells your phone number to Clearview Energy. Their number is 800-843-8452. Speak to Angie or Patty ***nes in Directory Compiling. Be sure to tell them the company that is calling you. Report all companies to the FCC.

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