(800) 272-9440

claimed to be usaa fraud alert. this was after I had already spoken with usaa re. fraudulent charges and had the charges wiped off.

reporting a spam call -do not call number back

DANGER! This is a two-pronged attack on USAA customers! You will get a phone call, and then an email. Forward any emails to [email protected]

This number called claiming to be USAA fraud. My phone even listed the call as USAA when it showed up on my caller ID. They stated that my card was used in another state, and that they were going send me new cards. The scammer knew my name, phone number, address, and bank.They claimed the new card would cost $24.99, but would waive the fee (that isn't even the correct cost for an expedited new card with USAA). They then stated that my login has been compromised and it was being used in another state. They stated that they needed my user name and password in order to reset my system. I hung up the phone and then called USAA directly to verify. The agent told me that it was obvious fraud and that they would never ask for a username or password over the phone, especially if they called me. The agent was very helpful and assisted me with resetting my passwords just in case it was compromised. The agent told me that fraud calls have skyrocketed due to COVID and so many people being out of work. He said that they are able to make their calls appear as if they are coming from anywhere, even legitimate corporate phone lines. After the initial phone call from the scammer, I received about 3 more calls from numbers that were flagged by my phone company as SPAM. I can only assume that they were from the same people trying to get my bank account information. The other numbers that were flagged as SPAM were: (843)266-1557 and (843)867-3989.

This is USAA Fraud Prevention. Why doesn’t USAA use one of its commonly known numbers to contact us regarding suspicious credit card activity? This number itself is suspicious and when they started asking for personal identifying information, I hung up and called USAA directly.

It’s a scam, do not answer, do not call back. They will have you verify information and then use it against you.

USAA?

legit call from usaa fraud department

Usaa fraud prevention

usaa fraud department

USAA Fraud Protection

I am not a member either so why call me

Legit call from usaa fraud div

If USAA Member is correct then why did they call me. I am not a member

It is USAA Fraud Prevention Dept. It is an automated system/number. It will call back if it doesn't reach the person for whom it is looking. The automated calls are generated because some predetermined "trigger" alerts the system to possible fraud. We received a call today because my husband had an usually high charge (for his spending activity) come through from a School in the US, followed shortly thereafter by a charge from a Shopping Center in Canada. (These actually were his charges). I think the unusually high charge at the School in the US followed shortly thereafter by the "Out-of-Country" charge in Canada, triggered the alert.