800-350-XXXX

DiscoverCard Fraud Department

NOT SPAM. I just called the number on my Discover Card and they confirmed the call came from them

Discover fraud dept. Legit.

discover card fraud department, legit

Discover Card Fraud Dept.

I received a  telephone message to call the Discover Card Fraud Dept. 800 350 4577   I did call but was not totally comfortable with calling a number I was not sure was Discover.  I  thought I  had canceled my Discover card a year ago via a telephone call to Discover, but had received a new card last month. I would not give the "Fraud Division" information beyond my name and the fact that I did not make any purchases on the card.  I then called the Customer Relations of Discover Card and found out that the original call WAS VALID AND SOMEONE WAS USING MY CARD NUMBER!. Discover did not put the charges through  and I appreciate the call and assistance in finally closing that account.IT IS A CALL FROM DISCOVER...AND IT IS WISE TO RESPOND TO THE CALL!! There was thousands of dollars charged to a card i thought had been closed.

Was said to be Discover Fraud Prevention.  Absolutely valid.  I called the number on the back of my card and got fraud prevention.  My card number had been used by someone else over the internet several times.  Got back from vacation yesterday.  Freekin idiot kids.

Placed our phone on the do not call list to no avail. Has been happening for about a month - twice again this a.m. I never answer the phone when the number comes up.

KKKKK

I got a voicemail from this number and was similarly suspicious. One red flag was that the message stated that I needed a code (0500) when I called back, and the code was not requested upon my returned call to the same number. I did listen through the first transaction and the amount and location did not sound familiar and were not reflected on my statement online, raising additional concern.My next step was to hang up and dial 1-800-DISCOVER. I used the menu prompts to validate transactions, and the first one matched the amount and location I heard when I dialed back the 350-4577 number, which gave me the feeling that the call was legitimate, but did not calm my concern about the transaction, which was attributed to another state.I selected the options to dispute the transaction, and after getting routed to Discover Customer Service I was transferred to a fraud prevention center. Upon further investigation, it turned out that the transaction was a pre-authorization for a valid charge that WAS reflected on my statement. It was for a restaurant, and the transaction in question was the amount before I added the tip. The differential in company/location name is probably because of a parent company vs. local franchise (local being the one reflected on the statement), which is not uncommon.So, bottom line, the charges were valid. But it's good to know that it's being monitored, because I was traveling recently on business so there were transactions in a far away state. I would rather be contacted over a non-issue than have an actual issue overlooked.

It is Discover Card. They didn't ask me for my account #, just confirmed an unusual charge.

The number belongs to Discover Card and is used for automated fraud checking...but...with VOIP Caller ID can be spoofed.  Don't ever give out account info, passwords, social, date of birth or any personal info etc. on an inbound call.  Make a note of what they say and then call back on the number on the back of your credit card.Better to be safe than sorry.

Just called them back.  Verified 3 discover transactions as good.   Asked for no personal info except to match charges.  All automated.

The message said it was Discover Card's Fraud Protection service. I called the number and just had to press 1 to confirm 3 transactions I'd made on Amazon. They didn't ask for my account number or anything, it seems legit to me.

They say they are the fraud department but how do you know? Anyone could spoof a call these days. You can program a cell phone to show a different name and number.When I brought that issue up with the person who answered the number, she suggested that if I wasn't comfortable giving out my personal information to her to verify my last three transactions to call the number on the back of my card 1-800-DISCOVER instead and that would also route me through. I did and the automated system asked me to confirm the last three transactions.I think Discover should make that the proper way to confirm.