(855) 634-2107

These people are very rude and called me at work. I called back to speak to a Daniel Smythe as instructed to on the voice msg at my job. What a waste of time, he tried to act like he was some attorney and had me under investigation. I told him he is not allowed to call my work ever again and that I saved his msg. He responded by saying, good luck to me. #Pointless!

I to had a message left regarding my daughters debt. They told me i was a horrible mother and that i must have taught her to pay her bills. I called and lodged a complaint with the ftc and now have my attorney involved. The ftc saysdo not pay them anything they sound like scamers.

here is their informationCertified Recovery Systems, Inc. 6161 Savoy #600 - Houston, Texas 77036 Main Line: 713-464-8219another number 855-634-2107Report them to the FTC (Federal Trade Commission)Handling Abusive Collection AgenciesWe’ve all experienced financial distress at one point or another. Unexpected bills, loss of employment and pay cuts can all affect our monthly expenditures and force us to tighten the purse strings a bit. Sometimes we even fall into debt with our creditors, and that is when the collection agencies start calling.According to statistics released by the Federal Trade Commission (FTC), there are more complaints lodged every year about abusive collection agencies than about all other businesses combined. Government agencies are flooded with reports of threats, harassment and inappropriate phone calls from collection agencies nationwide. Although collection agencies are governed by the Fair Debt Collection Practices Act (FDCPA), many still seem to slip through the cracks, and a large part of this is because people don’t realize that they have rights when it comes to debt collections. Even when consumers owe money to one or more entities, they still have law on their side when it comes to harassment, and it is important for individuals to stand up for those rights.Most likely, you will be contacted by phone concerning the debt, and this may be either at your home or place of work. When you receive the first phone call and you feel that you’ve been mistreated, calmly tell the debt collector that you do not want them to call again. Explain that you have rights under the Federal Debt Collection Practices Act, and that you are invoking them as of that phone call. Advise them that future correspondence must be conducted through the mail.Many times, this will work, and you will never receive another phone call, but if the debt collector persists, you will have to put it in writing. Compose a letter to the collection agency informing them of your desire not to be contacted by phone, and send it by certified mail. Keep a copy of the letter for your records.Once the collection abuse has reached this point, you should begin to create a paper trail. Every time that the collection agency calls, write down the substance of the conversation in a notebook designated as a call log. Note the date and time of the phone call, the debt collector to whom you speak, what was said during the conversation, and whether or not the situation was resolved. This is something you will need later if this ever progresses to court.Your next step will be to contact the FTC, the Better Business Bureau and your state’s Attorney General to make a note of the situation. Inform all three agencies that you are being contacted illegally by a credit agency. Although none of these entities will personally fight your battle, your complaint will be noted and used if several similar complaints are given.You are also legally allowed to record conversations with a collection agency as long as you inform the debt collector that you are taping it. Recorded conversations can be used in court if it ever progresses that far, and many do.

I just got a call from the same number. The person you called had a womens voice. She was telling me I need to do something to pay off this loan form payday1. I tried to talk her that at this time I don't have a job. She puts some man on the phone who tells me that I'm sitting on money and need to pay off this loan. I wish I could have pulled him thru the phone line and asked him where all this money is. They also said that the company here as with has moved to some was else in Californal and have a new phone number. If so why would you not sent letters out to people and leave them know this before you call them and this BS again.

They called my phone. Interested in correcting my credit report, I responded to the recording by pressing 1 on my keypad. The person who answered said "How can I help you?" To which, of course, my response was "You called me!". I asked the rep what they were calling in reference to and he told me BMG music service. A subscription I had cancelled years ago. So after asking him 3 times to send me detailed information regarding this charge, he forwarded me to a manager. A man named Eric answered the phone very rudely and went on a rant about how I should know what they were calling for etc. Come to find out it was from some payday loan NOT BMG music service. Mind you, this debt is from 2007, it is now March 2011 (if you are just now contacting me to resolve this matter.. after all of these years, of course I'm going to need a refresher on what company this is from) So he finally says the name of the company they are collecting for. I say, "Ok sir is there a payment plan we can set up, how can I pay you? " He ignores my statement and goes into asking who I bank with. That information is unnecessary because all it will result in is them attempting to take the money from my accounts before I authorize it leaving me with overdraft and returned check fees. After asking him is there a phone number that I can call them back on to make payment or begin a payment plan on Friday (when money should be available) he began to yell and scream at me at the top of his lungs. Saying that I do not listen and do not know how to take responsibility for my actions, etc. I hung up and called back expecting to speak with a more sane individual, as I am interested in erasing this mess from my credit report. He picked up the phone again and began the nonsense once again. So I hung up again and called back to again find out the company name or speak to someone else.. this time a lady answered, I politely asked her "What's the name of your company" she said "Who is this?" and said that I was harassing THEM!??!?! and that I had called 10 times? That they would call the police, etc. I am an upstanding individual and citizen who just happened to forget about a bill in the midst of moving but I am being harassed like some deviant. This company should not be allowed to conduct collections on moral grounds ALONE! They took me out of my character, I said a couple of foul words to the man, but hey, after you have been talked to by someone as if you are trash, you would be offended and angry too! They also have information about me that they could not have gotten directly from me, especially my cell phone number because I didn't even have this number at that time. I honestly wish this company would take this matter to my local court so I can resolve it in a civil manner.

said he is from a law firm of W. Russel Feilds..a courtisy call.

Called my work and disclosed that he was going to garnish my wages to one of my co-workers.

Calls come in looking for an employee tells you to call richard the manager. Very Very Rude and threatening - not even to the person they are looking for.

Calls a lot and doesn't leave a message.

very rude a guy named richard called he was talking to my staff really nasty and he hung up in our face

caller calls and then hangs up

Stop This harassment.......................

This is a credit collection agency calling about debt owed.  Very rude and they violate every law there is in regards to debt collection via phone.  They will use google, relatives phone numbers...anything they can get their hands on....then they will harass them until they give up a phone number for the person in debt to the company paying them to collect.

When I answered nobody was there.

Kept calling my cell, now today I received a call at my workplace and this individual ask to speak to my supervisor. When the supervisor ask what the call was about they said they needed to speak to me, so when the supervisor ask why they wanted to talk to them, they replied that hopefully he/she could get me to call them back. These people are soooo annoying